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1. #REMOTE ASSISTANT CLOUDBERRY HOW TO#
2. #REMOTE ASSISTANT CLOUDBERRY FULL VERSION#
3. #REMOTE ASSISTANT CLOUDBERRY LICENSE KEY#
4. #REMOTE ASSISTANT CLOUDBERRY INSTALL#
5. #REMOTE ASSISTANT CLOUDBERRY PRO#

The table will help you choose which version applies to you.

#REMOTE ASSISTANT CLOUDBERRY FULL VERSION#

The full version is necessary for the AC. This greatly enriches the overall experience of the session.ĬRA comes in Full and Quick Support versions. Once a connection is established, actions or procedures being performed can be explained.

These functions are built into the program primarily to compliment the use-cases discussed above. Unless unattended file transfers are enabled, file transfers requires acceptance by people at both ends. Once a connection is established between the two computers, files can be transferred between the two computers. A use case is to access an office computer from home or a home computer from the office. In unattended access the CC is configured so that authorised people can connect without the need for a person to be present at the other end. The cases presented above assumed that the person using the CC be physically present in order for the connection to take place. Two persons can meet on the CCs computers to work together on a task. The client connects to the CC in view-only mode to follow the actions taking place on the CC and better understand how the product will address his needs. The person on the CC is conducting a product demo with a prospective client who is following the demo on his AC. Problems do not necessarily need to be computer tech issues although they must be sharable on the CC - check out Khan Academy for a non-tech example. The person can be a professional or the family guru everyone calls when the printer is not working. Rather than physically bring in a person to look at the problem, the person at the CC grants access to the person at the AC. The person at the CC requires assistance to perform a task or diagnose an issue. The following use-cases further clarify the topic RAC can address: Why would I need to use CRA?Īny situation in which one computer may need to view or control another computer falls within the remit of CRA. This is the host computer whose resources are controlled or viewable on the connected AC. Within CRA this is the computer that “Allows Remote Control”. This is the computer that initiates the conn­ection and will control or view the resources of the host.ĬC - Controlled Computer. Within CRA this is the “Control Remote Computer” device. AbbreviationsĬRA - CloudBerry Lab Remote Assistant - The program this tutorial is about.ĪC - Accessing Computer. Although not every option is discussed, it will cover the most common use cases.

#REMOTE ASSISTANT CLOUDBERRY HOW TO#

This is a tutorial on how to securely use this program to cater for different situations you might encounter. In a world in which words and phrases can take on a different meaning by simply appending an asterisk at the end and writing some fine print in some corner of the page, the free when applied to CloudBerry Remote Assistant take on the traditional definition: no stings, no exceptions free. The two computers must be connected to the internet. CloudBerry Remote Assistant is a hidden gem because it is a highly functional free product that allows one computer (or IOS currently in Beta) to connect securely to a second computer. This article is about CloudBerry Remote Assistant. MSP360 (formerly CloudBerry Lab) is a company better known for its backup solutions and if you’re in the market for such a product you should check out their offerings. Remote assistance and hack attacks Introduction

#REMOTE ASSISTANT CLOUDBERRY INSTALL#

Install Remote Assistant Full Version (applies to AC and CC).Run Remote Assistant Quick Support (applies only to CC).

#REMOTE ASSISTANT CLOUDBERRY PRO#

#REMOTE ASSISTANT CLOUDBERRY LICENSE KEY#

In case you prefer to use Pro version you should activate the product with license key sent to the email address specified for this purchase. When done, click Finish and wait for the app to launch. The installation process should not take longer than a few minutes. Once the installer is downloaded, run it and follow the installation wizard instructions. Once the trial period expires, you will be prompted to purchase the license The application is fully functional for the trial period.